This is due to scheduled early morning system downtime whilst our members’ contributions are being allocated to their accounts.

The system is unavailable between 4am and 7am.

We apologise for the inconvenience.

What you can do now

In the meantime, why not search our knowledge base for answers to your questions.

If you’ve been enrolled and want to leave, find out more about opting out – you can call our opt-out service on 0300 330 1280. You'll need your date of birth, National Insurance number and customer number handy.